Privacy Policy

  1. Information Collected for creation of account We allow you to browse our Website and information pertaining to the Services available on the Website, without being a registered member and without having you to submit to us your personal information. However, we do require you to set up a free account with the Website and a user profile on the Communities, to use certain features in relation to the Services, as detailed out on the Website, and subject to the Terms and Conditions available on the Website. Further, the users willing to avail the Services (as detailed out on the Website) would be required to subscribe to any of the available plans (as the user may deem fit) and create a user account with the Website and submit the following categories of personally identifiable information (hereinafter referred to as “User/Personal Information”) to avail the Services.
    1. Name and Surname;
    2. Age;
    3. Country;
    4. User Id;
    5. Email Address;
    6. Password chosen by the user;
    7. Contact details;
    8. Such other details that Meytrix may require.
  2. Information users provide while using Services – Location information (either provided by a mobile device through which you utilize our Services or associated with your IP address) when you use our Services, usage, viewing and technical data, including your device identifier or IP address, when you use our Services on third-party sites or platforms or open emails we send. Information you provide when you contact us for support.
  3. By submitting Personal Information through our Site or Services, you agree to the terms of this Privacy Policy and you expressly give your voluntary consent to the collection, use and disclosure of the Personal Information in accordance with this Privacy Policy.
  4. Use of Personal Information –
    In general, Personal Information you submit to us regarding you or your company is used either to respond to requests that you make, or to aid us in serving you better. We use such Personal Information in the following ways:
    1. To identify you as a user in our system;
    2. To provide improved administration of our Site and Services;
    3. To provide the Services you request;
    4. To improve the quality of experience when you interact with our Site and Services
    5. To send you email notifications
    6. To send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
    7. Protect our services and our users
    8. Market and customer analysis, market research and statistics
    9. To prevent or detect fraud or abuse of our services as well as to prevent, detect and investigate potential unlawful or prohibited activities, including to comply with requests from courts or authorised Government agencies in accordance with applicable laws.
  5. In our efforts to continually improve our product and Service offerings, we collect and analyse demographic and profile data about your activity on our Website. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.
  6. Meytrix is committed to safeguarding any information submitted to us on this Website and/ or Services. The privacy notice provides you with a summary of the type of information collected by us, policy regarding use of that information and measures taken to safeguard that information.
  7. You must ensure to recheck the information or data being provided to us. In case if any of the data/information is found to be inaccurate or incorrect, the same shall be informed to us for immediate amendment. We shall not be responsible for the authenticity of any information including Personal Information submitted to us.
  8. We may use third party service providers to help us analyse certain online activities. For example, these service providers may help us analyse visitor activity on the Site. We may permit these service providers to use cookies and other technologies to perform these services for us.
  9. We may be required from time to time to disclose any Personal Information collected by us to governmental or judicial bodies or agencies or our regulators based on their requirement (if any) to comply with the applicable laws including cyber laws.
  10. We may share your information including Personal Information to third parties to carry out technical, logistical and other functions on our behalf for successful and efficient delivery of Services. (eg. sending emails or newsletters to users).
  11. We may create Anonymous Information records from Personal Information by excluding information (such as the name). We use this Anonymous Information to analyse request and usage patterns so that we may enhance the content of our Services and improve Website navigation. Meytrix reserves the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties at its sole discretion.
  12. Third party websites –
    When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect Personal Information or Anonymous Information from you. We have no control over, do not review, and cannot be held responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of information after you click on links to such outside websites.
  13. Cookies –
    Cookies are pieces of information that a browser can record after visiting a web site. We may use cookies for technical purposes such as to enable better navigation through our site, or to store user preferences for interacting with the site. If you turn off the option to have cookies stored on your browser, it will affect your experience on Meytrix
  14. Information Security –
    1. Meytrix is committed to protecting the security and privacy of your Personal Information. We endeavour to have suitable technical, operational and physical security controls and measures to protect information collected by us that are commensurate with the nature of our business at all times. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure, and periodically review the same. In the event of any breach of our security control measures resulting in unauthorised access to your information, we will endeavour to inform you of the extent of such breach, subject to applicable law and cooperation with the relevant authorities.
    2. Further, despite our efforts to protect your information, if unauthorized persons breach security control measures and illegally use such sensitive/personal data or information, Meytrix, its affiliates and directors shall not be held responsible/liable.
  15. Account Deletion -
    Meytrix users can request for account deletion at any point. In order to get your account deleted, please send an email to info@meytrix.com from your registered email address and the request will be completed in 2-3 weeks from the date of acknowledgement. For more details on Account Deletion, click here. The Company shall have the right to retain the information of the user, for such period as required for the Company to comply with applicable law including for reasons as set out in paragraph 4 above.
  16. It may be noted that we may retain the data as may be provided to us till such time as may be provided under the law and as required to efficiently provide service to our users.
  17. This Privacy Policy available on our Website is current and valid. However, Meytrix reserves the right to amend/modify any of the sections of this Privacy Policy at any time and the general public are requested to keep themselves updated for changes by reading the same from time to time.
  18. Meytrix welcomes your grievances, comments or questions regarding the terms of this Privacy Policy, the Terms and Conditions, the Website or Services. Please email us at info@meytrix.com or contact our grievance officer Mr. Rajendra Sawant at the following address:
    Noviga Analytics Private Limited
    2001, Lake Pleasant, Lake Homes Phase 2,
    Powai, Mumbai - 400076
  19. CIN: U72900MH2023PTC396562